Cisco Exam 646-096: CRM Express for Account Managers

Posted on July 29th, 2008 in Cisco, PASS4SIDE by

Cisco Exam 646-096 is CRM Express for Account Managers, This course provides information for the account manager on the CRM Express Solution delivering easy to install integration between Cisco CallManager Express and Microsoft Customer Relationship Management (CRM) software. The exam covers the integration application, Cisco CRM Communications Connector, and basic information on Cisco CallManager Express and Microsoft CRM.

Identify customer environments where Microsoft CRM is an appropriate solution

  • Describe the types of businesses where a CallManager Express/CRM solution can be successfully installed
  • Describe customer business needs that can be met with a CRM solution
  • Determine the CRM feature that applies to the customer business environment (Sales, customer service, Professional services)
  • Evaluate the customers currently installed network systems to determine if CRM can be successfully integrated

Describe the benefits of the Cisco CallManager Express integration with Microsoft CRM

  • Describe the benefits of Microsoft CRM to the customer’s business
  • Explain the features provided by the Cisco middleware
  • Describe the benefits of the combined CCME/CRM solution
  • Describe the competitive advantages of a Cisco/Microsoft solution over other available products

Qualify the customer to determine if the Cisco/Microsoft solution is a good fit

  • Estimate the equipment, software and support required to provide a Cisco/Microsoft solution that meets the customer requirements
  • Determine the customer’s level of commitment to installing a CRM/CCME solution
  • Describe the Cisco financing tools available
  • Explain the process of installing and configuring the Cisco middleware
  • Determine the method to engage a Microsoft CRM reseller
  • Determine long term maintenance and support requirements

With the complete collection of questions and answers, Pass4side has assembled to take you through 51 Q&As to your 646-096 Exam preparation. In the 646-096 exam resources, you will cover every field and category in Others helping to ready you for your successful Cisco Certification.

Top Cisco Certification Exams in July from Pass4side

Posted on July 29th, 2008 in CCSP, Cisco, PASS4SIDE by

 

Pass4side is the leader in supplying certification candidates with current and up-to-date training materials for Cisco Certification and Exam preparation. Pass4side  Cisco resources are constantly being revised and updated for relevance and accuracy. We 100% guarantee the materials with quality and reliability which will help you pass any Cisco certification exam. These are top 10 Cisco Certification Exams In July, 2008:

  • 642-054: RSSSE Routing and Switching Solutions for Systems Engineers, these are some exam study guides which you will cover every field and category in Access Routing and LAN Switching.
  • 642-552: Securing Cisco Networking Devices (SND), these are some exam study guides which you will cover every field and category in CCSP helping to ready you for your successful Cisco Certification.
  • 642-567: Advanced Security for Field Engineers, these are some exam study guides which you will cover every field and categor helping to ready you for your successful Cisco Certification.
  • 642-586: Advanced Wireless LAN for System Engineers, these are some exam study guides which you will cover every field and category in Wireless LAN helping to ready you for your successful Cisco Certification.
  • 642-892: Composite, these are some exam study guides which you will cover every field and category in CCSP helping to ready you for your successful Cisco Certification.
  • 642-972: Data Center Application Services Design, these are some exam study guides which you will cover every field and category helping to ready you for your successful Cisco Certification.
  • 646-011: Storage Networking Cisco Storage Sales Specialist (CSSS), these are some exam study guides which you will cover every field and category in Storage Networking helping to ready you for your successful Cisco Certification.
  • 646-096: CRM Express for Account Managers, these are some exam study guides which you will cover every field and category helping to ready you for your successful Cisco Certification.
  • 646-363: Cisco Express Foundation for Account Managers, these are some exam study guides which you will cover every field and category helping to ready you for your successful Cisco Certification.
  • 646-967: Cisco Data Center Networking Sales Specialist (CDCNSS) exam, these are some exam study guides which you will cover every field and category in CDCNSS helping to ready you for your successful Cisco Certification.

Pass4side  Practice Exams are written to the highest standards of technical accuracy, using only certified subject matter experts and published authors for development.